Comments on: Deadly customer service?

By: Nessie

Nessie — Tue, 02 Aug 2011 18:31:56 +0000

Hi.
I am also the wife of an asthmatic. We also both have Cerebral Palsy and I have noticed that it seems as if the minute one presents with any medical condition, some people assume they automatically know exactly what you need and don't need, despite not living in your particular body or situation.
In those cases, it takes a great deal of time and effort to educate, at which time, one may be labeled "difficult " for choosing to advocate for oneself rather than let the system roll over them.
May you quickly be blessed to find a doc who listens.
Nessie

By: guyucxl111

guyucxl111 — Fri, 20 May 2011 03:16:27 +0000

LV LV

By: guyucxl111

guyucxl111 — Mon, 16 May 2011 01:16:52 +0000

LV LV LV LV LV

By: Isabell Polinski

Isabell Polinski — Wed, 02 Feb 2011 20:59:33 +0000

Hey There. I found your blog using msn. This is a really well written article. I’ll make sure to bookmark it and return to read more of your useful information. Thanks for the post. I will definitely return.

By: IhateCVS0.

IhateCVS0. — Tue, 03 Aug 2010 23:51:12 +0000

I just had almost the same thing happen at our local CVS also. I have severe asthma and use a steroid inhaler as well as the ProAir (along with monthly cortisone shots for my lungs this combo works well enough for now). Between the heat, humidity, and an allergy flare I ran out of my ProAir 7 days early. I pleaded with the pharmacist that was working to please fill it in tears mind you, explaining that the last time I didnt have it I was in the ER with a pulse ox of 84, heart rate of 150, and blood pressure that was 190/110. He sent me away saying come back on friday w/ out even batting an eye. I was so upset that I called the CVS 5 minutes away from the one that turned me away and asked them to check if it would go through on my insurance and what do you know, they responded with "yep it went right through, itll be ready in 10 minutes." When I called my normal pharmacy back and asked why and how they felt it was right to refuse an inhaler refill I was met with an attitude and told "well, the script was for 25 days and most insurances wont cover it that early". They never even tried to fill it. They were playing God with my breathing and as a mother of 2 that just turned 29, Im too young to die because CVS hires idiots. Its not like I'm sitting around taking hits off an inhaler to catch a buzz…. I think there is a preconceived ideal they set about customers, assuming that due to a vicodin script that is filled monthly or an Adderall script for ADHD that you are abusing prescription medication. I think they need to consider the fact that there are some of us that need the meds to improve our quality of life.